Stingbet - Terms and Conditions
Version 1.9, last update made 2011-12-29, effective from 2011-12-30
As the rules and guidelines at our website are presented in several languages, English is always the deciding language in case of differences in interpretation; the only exception is the Danish version, where Danish rules prevail.
GENERAL RULES
1. By agreeing to the terms of use, you accept and warrant that you fully understand and agree to comply with all of the following terms and conditions (including all guidelines or rules applicable to our service posted on our website which guidelines and rules are hereby incorporated into this Agreement), and that failure to abide by these terms and conditions may result in disqualification, account closure, forfeiture of funds and/or legal action against you. If you have any questions as to these Terms and Conditions, we encourage you to seek independent counsel prior accepting the Agreement.
2. Stingbet is operated by IGT Interactive Operation (Malta) Ltd (former Entraction Operation Ltd, Malta). Gaming modules are provided by IGT Interactive Network (Malta) Ltd (former Entraction Network Ltd, Malta) (Poker) and Net Entertainment Malta Ltd, Malta (Casino).
3. The operations of IGT Interactive Operation (Malta) Ltd (former Entraction Operation Ltd) Reg no C27752, Registered address Tigne Place Block 12 Office 2/3 Tigne Street Sliema Malta, are regulated and licensed by the Lotteries and Gaming Authority of Malta (the LGA), http://www.lga.org.mt/. IGT Interactive Operation (Malta) Ltd (former Entraction Operation Ltd) holds a Class 2 license (No. LGA/CL2/236/2005) issued 30th August 2006, a Class 1 on 4 license (No. LGA/CL1/236/2005) issued 27th April 2007, and a Class 3 on 4 license (No. LGA/CL3/236/2005) issued 27th April 2007. IGT Interactive Network (Malta) Ltd (former Entraction Network Ltd) holds a Class 4 license (No. LGA/CL4/233/2005) issued 30th August 2006 and Net Entertainment Malta Ltd holds a class 4 license (No. LGA/CL4/184/2004).
4. As the text in this Agreement as well as the rules and guidelines at our website are presented in several languages, English is always the deciding language in case of differences in interpretation.
5. The management reserves the right to make changes in the rules at any time. All clients agree to be bound by all current rules and are advised to read them on a frequent basis.
6. All clients must be at least 18 years of age, or the legal age of majority in their jurisdiction, whichever is greater.
7. Residents of American Samoa, Canada, Cuba, Denmark, Estonia, France, France Metropolitan, French Guiana, French Polynesia, French Southern Territories, Hong Kong, India, Iran, Iraq, Israel, Libya, Macau, Myanmar/Burma, Nigeria, North Korea, Northern Mariana Island, Norway, Russia, South Korea, Sudan, Turkey, United States of America (USA), Virgin Islands (US) and Zimbabwe are not allowed to open an account or in any way use the gaming services offered by Stingbet.
8. Stingbet reserves the right to refuse any application without further explanation.
9. Stingbet also reserves the right to close down existing accounts without explanation. In this event, or in the event of an account closure by a client, the full balance will be paid out unless any fraudulent behavior is suspected.
10. Each person is only allowed to have one account with Stingbet.
11. It is up to each client to make sure that no local laws or regulations are violated. Stingbet takes no responsibility whatsoever for clients not abiding such rules.
12. All clients are obliged to provide their full and accurate personal details. Failure to provide full and accurate personal details may result in disqualification, account closure or forfeiture of funds.
13. It is your responsibility to protect your Player ID and Password. Any actions carried out by the use of your login details are at your sole risk and any liability there from shall be strictly yours.
14. The player account is individual and the client is entirely responsible for account obligations and also entitled to all profits and benefits. It is strictly forbidden to disclose your Player ID and/or Password to allow any other person access your account. It is strictly forbidden to use another person’s Player ID and Password in order to access their account.
15. If disputes arise between clients or between clients and Stingbet the judgment of the Stingbet management is final, binding and conclusive in all matters.
16. Stingbet is not responsible for any claims, losses or damages under any condition. All participating in our games are made at your own risk.
17. Clients shall not hold the gaming operator, its owners, employees, affiliates or other companies or people linked to Stingbet responsible for any costs or damages caused by;
1. the use of the website,
2. the use of any material from the website,
3. the use of any of our servers,
4. the use of any of our software,
5. participation in any game or
6. the winning of any prize.
18. All taxes, duties and fees applicable in connection with any winnings at Stingbet are the sole responsibility of the client.
19. Stingbet takes active measures necessary to prevent, and to investigate suspected cases of, all kinds of fraud, collusion, money laundering activities and/or other forms of criminal activity. Any such case may be reported to the relevant authorities.
20. Any changes in the player’s personal information should be updated in the player account as soon as possible.
21. Stingbet reserves the right to ask for documents at any time in order to prove the identity of the client. The client will have to provide identification whenever the client makes withdrawals of funds amounting to €2000 or more.
22. Stingbet does not report client’s winnings to any government agencies. It is solely the client's responsibility to report any income from gaming activities to his/her government agencies, if required.
23. Stingbet guarantees to handle all player accounts with strict confidentiality. This confidentiality can only be breached by order of the Maltese authorities or when criminal activities are suspected or reported to Stingbet or to financial institutions or auditors related to Stingbet.
24. Stingbet reserves the right to cancel your player account for any justifiable reason whatsoever at any time without notice to you.
25. You may close your Stingbet account at any time by forwarding such request to support@stingbet.com address.
26. If you do not access your Stingbet account by "logging in" to your account for a period of twelve (12) months, Stingbet will charge the account a monthly administrative fee amounting to 5 EUR for as long as you have funds on the account or until you access your account by “logging in” again. Such requirement for log-in and entry is not and does not constitute any requirement whatsoever for you to play any game, deposit funds or participate in any activity at Stingbet other than logging in. The player shall be notified at least thirty days prior to any fees being incurred by an inactive account, providing the option to withdraw the deposited funds in order not to incur such fees.
27. If you do not access your Stingbet account by "logging in" to your account for a period of thirty (30) months, Stingbet will remit the remaining balance in that account to you, or if you cannot be satisfactorily located, to the Lotteries and Gaming Authority of Malta.
PAYMENTS
Please visit our Payment (Cashier) related section above for general information on payment methods and log into your account for methods available in your country.
USER TRANSFERS
User Transfer function available at Stingbet allows a player to make user-to-user transactions. User Transfer function may only be used for gaming and funds originating from such function may not be cashed out before they are played. Furthermore, it is prohibited for a player to sell, loan, and/or acquire funds to/from other players for other than gaming purposes. The transfer must be in the form of a stake.
Any withdrawal requests will be rejected by Stingbet, if funds:
- are not put into play and are originating from user-to user transfer
- are not put into play and originate from recent deposit
- are being withdrawn to bank account not belonging to the player
- are being withdrawn to online wallets not belonging to the player
RESPONSIBLE GAMING
On request, Stingbet will be able to:
- Limit the amount of losses within a specified period of time.
- Limit the maximum amount of the credit card(s) deposits.
- Exclude clients, either temporary or indefinitely, from accessing gaming services provided by Stingbet.
Read more at Responsible Gaming section of the website.
CUSTOMER COMPLAINTS
1. All complaints regarding services provided by Stingbet are to be sent to customer support email address support@stingbet.com.
2. Stingbet will use best efforts to resolve all complaints in a timely matter.
3. Stingbet shall keep a record of all electronic communication with the clients. In case a dispute arises which cannot be resolved between Stingbet and the client, such records may be made available to the Lotteries and Gaming Authority, Malta.
4. A client unsatisfied with how Stingbet handles a complaint made by the client is requested to send the complaint directly to the Lotteries and Gaming Authority, Malta:
Address: Suite 1, Level 3, TG Complex, Brewery Street, Mriehel, Birkirkara BKR 3000, Malta
Email: complaints@lga.org.mt
Telephone number: +356 2546 9000
Fax: +356 2144 6950
CHAT RULES
1. Any games, where a chat feature is provided, it is done so in order to let players interact on the games with other players in collective conversations. Rules are applied to ensure that a pleasant atmosphere is maintained on the network, that no fraudulent activity is facilitated and that players feel part of the community.
2. Stingbet shall not be liable towards any player using the chat functionality for any damage arising from other players conduct. The player shall release from liability and hold Stingbet harmless against any damage due to the player’s illegal, unlawful or inappropriate conduct or arising out of the violation by the player of the Chat Rules.
3. All chat must be in English (except where intentionally allowed in a specified language). In poker games it is not allowed to comment on pots in progress. Chat must not contain disrespectful comments about other players or any comments or expressions that may offend other players. It is not allowed to violate the privacy or other rights of the fellow players. Giving and asking of personal details in chat is prohibited. It is not allowed to use the chat feature to advertise or promote any product, service or offer.
4. To report abusive chat please contact Stingbet support service.
5. The chat feature is moderated or monitored by Stingbet, either automatically, or by human means.
6. All the conversations using the chat feature are recorded and stored.
7. Collusion through the use of the chat feature or separate chat is prohibited.
8. In case of breach of the Chat Rules, Stingbet will warn the player. If the player does not comply, then such player may be excluded from the chat room. Player may also be excluded with immediate effect and without prior warning for unlimited time in sole decision of Stingbet.
9. Any malicious chat will be reported to the relevant Authority.
PRIVACY POLICY
1. By providing your Personal Information and registering with us or logging on with us when you enter our website, you explicitly consent to Stingbet processing and disclosing your Personal Information for the purposes, and otherwise in the manner, set out on this page, or as otherwise provided in accordance with the Terms and Conditions.
2. Personal information is any information about you that identifies you or by which your identity can be reasonably determined.
3. Stingbet only collects personal information that is necessary for one or more of our functions or activities. The type of personal information which is collected from our clients includes name, address, birth date, payment card details, details of gaming transactions and account transfers and any other information clients wish to provide.
4. Personal Information may be submitted to our website. You will be asked to provide your Personal Information in this area for the purpose of registering with Stingbet and opening an account with us.
5. A "cookie" is used to identify the Account Holder’s preferred language so it is automatically selected when the account holder returns to Stingbet . Our web server will record the pages you visit within our website.
6. Where possible, we will give you the opportunity to decline in providing any personal information we request, but in some cases, your use of this website may be restricted if you do not provide the requested information.
7. Stingbet will process your Personal Information to administer your account, maintain our accounts and records, monitor website usage levels and the quality of the service we provide and to inform you, from time to time, about products and services that we consider may interest you. Stingbet will also retain such information and may analyse it if asked to do so in order to investigate any actual or suspected criminal activity or, in respect of any event featured on our website, any threat to the integrity of that event and/or breaches of the rules of that event as laid down by the relevant governing bodies.
8. Stingbet reserves the right to share personal information to our exclusive marketing partner that is also bound by this privacy policy.
9. Stingbet may also disclose your personal information in certain circumstances. Sometimes we are required or authorised by the law to disclose your personal information. For example Stingbet discloses personal data when ordered to do so by order of the Governing Authorities and/or under provision in the Governing Law. Furthermore, Stingbet reserves the right to disclose personal data to relevant recipients when Stingbet has reasonable grounds to suspect irregularities that involve a Stingbet Account.
10. We may also disclose your personal information where you have consented to us doing so. Your consent to the disclosure of your personal information may be given explicitly such as in writing or verbally or may be implied from your conduct such as when you discuss details of the relationship you have with us publicly with the media.
11. Additionally, your Personal Information may be disclosed to any regulatory or sporting body in connection with policing the integrity or enforcing the rules of a sport or game and/or prevention and detection of crime and with whom Stingbet has agreements from time to time for the sharing of such data and where Stingbet considers that there are reasonable grounds to suspect that you may be involved in a breach of such rules or the law, have knowledge of a breach of such rules or the law or otherwise pose a threat to the integrity of the relevant sport or game. Those bodies may then use your Personal Information to investigate and act on any such breaches in accordance with their procedures.
12. Your Personal Information can be accessed only by employees with relevant training, who have the right to process the data only in the extent required for performance of the employee's duties.
13. Stingbet shall protect your Personal Information, applying strict security and confidentiality rules and has adopted organisational, physical and technical security measures for the protection of Personal Information.
BONUS RULES
1. Complimentary or bonus amounts (EURO or VIP-points) credited by Stingbet to a client for promotional purposes may only be used to play in the games according to the rules in the bonus offer.
2. Withdrawals from accounts that have taken part of a bonus are accepted only after complying with the rules set out in the bonus offer.
3. Only one account per IP-address and household is entitled to take part of the same bonus offer (signup bonus or deposit bonus).
4. Referral bonuses are only given for real players referred to the site.
5. Stingbet reserves the right to cancel or withdraw a promotional offer as well as changing the criteria for taking part of the offer at any time regardless of any information given in conjunction with the offer. Stingbet reserves the right to close any account that is suspected to be involved in bonus abuse and confiscate funds in such accounts.
6. To be eligible for any of the bonuses offered by Stingbet all personal information must be updated and accurate in the player account. If Stingbet finds out that incorrect information is registered in the account Stingbet reserves the right to cancel any bonuses that have been paid out to the account.
POKER RULES
Version 1.5, last update made 2011-08-26, effective from 2011-08-31
1. All poker games are played in EURO (EUR).
2. Stingbet is part of the IGT Interactive Network (former Entraction Network) meaning, that the same player may have accounts with other operators within the network. If a Poker Client Software from another partner in the network is open Stingbet ’s Poker Client Software cannot be started and vice versa.
3. It is strictly forbidden for a player to play at the same table with different nicknames used at different sites within the network. It is also forbidden to join the same tournament with different nicknames.
4. Players from the same household are not allowed to play at the same real money table or 1-table tournaments.
5. Stingbet does not allow any automated programs that enable artificial intelligence to play at the site. Only physical persons are allowed to open accounts and play at the site, and the use of such “bot” software programs is strictly forbidden.
6. Poker is an individual game where players play for their own interest. Any kind of cooperation or partnership between players is strictly forbidden.
7. Stingbet reserves the right at our own discretion to cancel, reverse or adjust any transactions and/or forfeit funds due to any collusion and/or criminal acts.
8. Chipdumping (when a player deliberately loses hands to transfer money to a partner player) is considered illegal and Stingbet reserves the right to freeze accounts involved in chipdumping and also to confiscate funds held in such accounts.
9. It is strictly forbidden to give away any information about your hand before a pot is finished by communicating with other players.
10. Stingbet offers the players a chat feature. All chat must be in English, not comment on pots in progress, not contain disrespectful comments about other players nor make any comments or use expressions that may offend other players.
11. At Heads-up cash game tables, a player is not allowed to sit (including sit-out) and wait for opponents at more than two (2) tables at any given time at the same game type, betting structure and limit (for example Texas Hold'em No Limit €1/2).
12. A player shall not register or utilise a nickname that may be deemed to be similar to a trademark, company name or be deemed offensive or abusive to other players.
13. More information about the specific poker rules can be found under Game Rules in the Poker section of the website.
14. Managements decision is final.
SPORTSBETTING RULES
Version 1.8, last update made 2011-12-29, effective from 2011-12-30
ACCEPTANCE AND SETTLEMENT OF BETS
1. All betting is done in EURO (EUR). The minimum bet is EUR 0,10 and the maximum bet on one slip varies from time to time and is displayed in connection to the betting object.
2. Stingbet accepts singles on most betting objects. Some objects require minimum doubles or trebles though. Most objects can be part of multiple bets (accumulators).
3. The highest number of betting objects accepted in a combination is ten (tenfolds).
4. A bet is valid only after Stingbet has accepted it. Residents of American Samoa, Canada, Cuba, Denmark, Estonia, France, France Metropolitan, French Guiana, French Polynesia, French Southern Territories, Hong Kong, India, Iran, Iraq, Israel, Libya, Macau, Myanmar/Burma, the Netherlands, Nigeria, North Korea, Northern Mariana Island, Norway, Russia, South Korea, Spain, Sudan, Turkey, United States of America (USA), Virgin Islands (US) and Zimbabwe are not allowed to place bets with us.
5. Multiple bets are not accepted where the outcome of one part of the bet contributes to the outcome of another. If such a bet is accepted by mistake, the bet is considered void.
6. Stingbet odds are fixed at the time the bet is placed. The odds cannot be revised once the bet has been accepted.
7. The maximum net winning for bets placed the same day is EUR 25 000, regardless if the system has accepted the bets.
8. Sufficient funds must be available in the sportsbetting account before a bet can be made.
9. Once a bet has been confirmed by Stingbet, it cannot be changed or cancelled by the client.
10. In the following circumstances bets will be void, and all stakes returned to the player's account. Should a void betting object be a part of a multiple bet, all the outcomes will be settled at the odds 1.00 and the rest of the multiple bet will be valid:
a. If a bet has been placed after the start of an event, even if the bet has been accepted.
b. If an obvious error due to misprint, misunderstanding or server failure has been made in the prices or conditions.
c. Where Stingbet is convinced that a syndicate has placed bets, in order to exceed the win limits.
d. Where Stingbet is convinced that match rigging or other inappropriate actions has affected the result or betting of an outcome.
e. If the betting object is postponed, cancelled or discontinued and not completed within the time limit for that sport (see specific sport rules).
11. Stingbet reserves the right to accept or refuse, all or part of, any bet requested. It is not allowed to place bets on behalf of others. We reserve the right to void bets placed by robots at our own discretion.
12. Dead heat - In a "dead heat" the stake money on a selection is divided by the number of runners involved in the dead heat. The full odds are then paid to the divided stake, with the remainder of the stake money being lost.
DISPUTES
13. All customer claims must be brought to Stingbet's attention, no later than thirty-one (31) days after that day the wager in question was placed or settled. No claims will be honored after this period.
14. For any matters not covered by these rules or by the contents of the Internet site, Stingbet reserves the right to decide on an individual basis on the basis of equity.
15. Stingbet takes no responsibility for damages caused, directly or indirectly, by our web site or its contents. This includes transaction errors, delays or inaccessibility to reach the web site or other damages caused by malfunction of our system.
General Sportsbetting Rules which applies unless specified for each individual sport rules
16. Outright betting is considered all in unless otherwise stated.
17. In head-to-head (H2H) betting both participants must start or bets are void, unless other stated.
18. In group betting, all participants must start or bets are void, unless other stated.
19. Bets will be settled after podium position result. If there is no podium ceremony the bets will be settled according to the official result declared by the official governing.
20. Season bets are settled after the last event/round/competition according to the result of the official governing, regardless of any future changes.
21. First goal scorer. The winner is deemed to be the player who scores the first goal of the match. If the first goal is an own goal, all bets played on the first goal scorer are deemed losing. If there is a dispute over who is the first goal scorer, the bets will be settled according to the organizing authority's match report. Bets on players who have not participated in the game before a goal is scored are void.
22. Correct Score. Bets on Correct Score are determined by the score at the end of normal time.
23. Over/Under totals. Goals or points scored on extra time and penalty shoot-outs do not count unless otherwise stated. If odds are offered for a group of matches, all games must be completed or bets will be void.
Individual sport rules
FOOTBALL (SOCCER)
24. The official result after regular full time is used to settle bets.
25. Extra time, golden goals or penalty shoot-outs do not count unless specifically stated.
26. Games must be played at least 85 minutes to have action. If not, all bets will be void, except those which already have been unconditionally determined, e.g. first goal scorer, first corner, O/U, HT etc. E.g. if the score is 1-0 then all bets on Over/Under 0,5 goals will be settled as Over while all bets on Over/Under 1,5 goals or more will be void.
27. If a game is postponed, it must start within 12 hours after the original starting time or bets will be void.
ICE HOCKEY
28. The official result after regular full time is used to settle bets.
29. Extra time or sudden death does not affect the result unless specifically stated.
30. Games must be played at least 55 minutes to have action. If not, all bets will be void, except those which already have been unconditionally determined, e.g. first goal scorer, O/U, First Period etc. E.g. if the score is 1-0 then all bets on Over/Under 0,5 goals will be settled as Over, while all bets on Over/Under 1,5 goals or more will be void.
31. If a game is postponed, it must start within 12 hours after the original starting time or bets will be void.
AMERICAN FOOTBALL
32. Bets will be determined on the official final score, including extra time.
33. Games must be played at least 55 minutes to have action. If not, all bets will be void, except those which already have been unconditionally determined.
34. First half must be completed, for first-half bets to stand.
35. For second half betting, only the second half result, including overtime will count. No more than 5 minutes can remain of the match, for bets to stand.
36. If the final result is a draw, including the handicap, bets are void, unless an odds was given for the draw.
37. If a game is postponed, it must start within 12 hours after the original starting time or bets will be void.
BASKETBALL
38. Bets will be determined on the official final score, including extra time unless otherwise stated.
39. If the final result is a draw, including the handicap, bets are void, unless odds were given for the draw.
40. For bets to stand on games called before the expiration of regulation time, no more than 5 minutes of regulation time can remain unplayed. If not, all bets will be void, except those which already have been unconditionally determined.
41. If a game is postponed, it must start within 12 hours after the original starting time or bets will be void.
BANDY
42. The official result after regular full time is used to settle bets.
43. Extra time, golden goals or penalty shoot-outs do not count unless specifically stated.
44. Games must be played at least 85 minutes to have action. If not, all bets will be void, except those which already have been unconditionally determined.
45. If a game is postponed, it must start within 12 hours after the original starting time or bets will be void.
HANDBALL
46. The official result after regular full time is used to settle bets.
47. Extra time or sudden death does not count unless specifically stated.
48. Games must be played at least 55 minutes to have action. If not, all bets will be void, except those which already have been unconditionally determined.
49. If a game is postponed, it must start within 12 hours after the original starting time or bets will be void.
FLOORBALL
50. The official result after regular full time is used to settle bets.
51. Extra time or sudden death does not count unless specifically stated.
52. Games must be played at least 55 minutes to have action. If not, all bets will be void, except those which already have been unconditionally determined.
53. If a game is postponed, it must start within 12 hours after the original starting time or bets will be void.
TENNIS
54. In the event of a match starting but not being completed (a match point is won) then all bets will be void, except those which already have been unconditionally determined. If a player is disqualified after the start of the match the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes. The player awarded the victory will be settled as having won all the remaining games and sets.
55. If a match is postponed or delayed all bets will stand as long as the match is played within the tournament.
56. Individual set betting: Bets are settled when the set is completed and if it is not completed all wagers will be void.
57. For the purposes of all markets a tie-break or Match tie-break is counted as one game.
Set betting. For set betting bets to stand, the match must be played to the end of the match. If a player withdraws before that time, bets will be considered void.
Total number of games Bets will be void if a match is abandoned unless they are already unconditionally determined.
E.g. a) A set is abandoned at 4-4, then all bets on Over/Under 9.5 games or fewer in the set are settled as winners/losers respectively. The reason is that any natural conclusion to the set would have at least 10 games. Bets on Over/Under 10.5 games or more are void.
E.g. b) A best-of-3 sets match is abandoned at 3-6 6-3: bets on Over/Under 23.5 games or fewer in match will be settled as winners/losers respectively The reason is that any natural conclusion to the set would have at least 24 games. Bets on Over/Under 24.5 games or more are void.
Change of surface or venue In the event of a change in venue, playing surface, or movement of game from outdoor/indoor all bets will stand.
First set winner Bets will be cancelled if the first set is not completed. If the first set is completed and a player later withdraws, bets will stand.
Total games odd/even Bets will be cancelled if a player retires before the completion of the match unless the score has reached 6-6 in the final set, and the set will be decided with a tiebreaker, in which case the market will be settled accordingly.
Tie-Break in First Set In case the first set is not being completed bets will be void, unless the score has reached 6-6 in which case the market will be settled as Yes.
Tie-Break in Match In the event of the match starting but not being completed all bets are void unless a tie-break has already occurred, or it is impossible for a tie-break to occur e.g. during the final set of a Wimbledon Match.
Number of Sets In the event of retirement all bets will be void unless the final set has begun or the settlement of the bet has already been determined.
Handicap (Games) If a player retires all bets will be void unless they are unconditionally determined.
E.g. A best out of 3 sets match is abandoned at 3-6 6-3 4-4, bets on either player with a handicap of +2.5 or more will be settled as winners while bets on either player with a handicap of -2.5 or less will be settled as losers. All bets on the tie with a handicap of +/- 3 or more will be settled as losers and bets on handicaps ranging from -2 to +2 will be void.
Set handicap Bets will be cancelled if a player retires before the completion of the match unless the result has been unconditionally determined e.g. underdog has already won enough sets to cover the handicap.
Other specials Bets on aces, double faults etc will be cancelled in the event of a player retiring during a match unless the result has already been unconditionally determined.
GOLF
58. All outright and tournament match bets have action once 36 holes have been completed.
59. For outright betting, play-offs will determine the tournament winner, if needed. For all other places, dead heat rules will apply.
60. If there is no further play after a bet has been placed, it will be void.
61. All match bets and 2 & 3 ball bets have action once all players involved have teed off.
62. Winner will be the player completing the most holes. If both players complete the same number of holes, the player scoring the lowest total will be considered winner.
63. Should both players finish level in a match bet or a 2 ball, the bet will be void and stakes will be returned, unless a price was quoted for the tied result.
64. In the event of winners tying, in 3 ball or group betting, dead heat rules will apply.
65. If all players in the match-up fail to complete the round, or are disqualified, all bets are void and stakes refunded.
66. Any group or tournament bets with quotes for 6 or fewer players are void if any of the named players does not start his round/tournament.
67. If more than 6 players are quoted, stakes will be refunded on non-runners, and betting on other players will stand. If the total number of players remaining is less than 6, all bets will be void.
68. Dead heat rules will apply on group betting.
ATHLETICS
69. The medal ceremony will determine the settlement of the bets, regardless of any future changes (like disqualification).
70. Should there be no medal ceremony; the official result will determine the outcome of the bets.
BOXING
71. If a fight is postponed or rescheduled all bets are void.
72. If a price is offered for the draw, bets on either fighter will be lost if the fight ends with a draw. If no price is offered for the draw, bets on either boxer will be void in case of a draw.
73. The judges decision, including points, KO, TKO or disqualification will decide bets on either boxer to win.
74. If a boxer fails to answer the bell for the next round, the fight will be deemed to have finished in the previous round.
75. If the scheduled number of rounds for any reason will be changed, all bets for boxers to win on points and all round by round bets will be void.
CYCLING
76. H2H betting and Group betting with one or more non-runners are void.
77. If both riders in a H2H match up or all riders in a Group fail to complete the stage/race, or are disqualified before 24.00 CET on the day of the race, all bets are void.
78. During stage bets (or last stage for betting made on the entire competition) are settled in accordance with the results presented at 24.00 CET on the day of the race at the official website for the competition. All future changes will be left without any consideration.
MOTOR SPORT - FORMULA ONE/ CART/ INDYCAR/ NASCAR
79. The podium ceremony will determine the settlement of the bets, in specific Grand Prix races, regardless of any future changes (like disqualification).
80. Betting on the Formula One/Cart/Indycar championship is decided, based on the amount of points received over the season, immediately after the podium ceremony of the last race. All future changes will be left without any consideration.
81. In match-ups (driver vs. driver) or group bets, all drivers must start, for bets to have action.
82. If, in a match race, both drivers fail to finish, the one with most completed laps will be determined as winner. If they complete the same number of laps, bets are void.
83. The signal for the warm-up lap is considered as the start of the race.
TROTTING
84. When betting on match-ups, the horse that achieves the best result in a match is the winner. Both horses must start for bets to have action.
85. An unplaced horse that has completed the race is deemed as the winner over a horse disqualified, outdistanced or failed to complete.
86. If both horses in a match are disqualified, outdistanced or do not get any time recorded, bets will be void and stakes refunded on both horses.
87. If both horses finish in the same position, bets will be void and stakes refunded on both horses.
88. The official results will be used to settle the bets.
89. Outright Winner: For this type of betting stakes are refunded on no runners unless other stated.
90. Outright Place: The bet type is called “Place – Top 3” but if only 2 spots are paid at the track Stingbet also pays only 2 spots.
ALPINE SPORTS
91. In H2H matches both participants must start (leave the start gate). Otherwise the bets are considered void and the odds set to 1,00.
92. If both participants are disqualified in the 1st leg or, if both qualify for the 2nd leg but are disqualified in this leg, bets are considered void and the odds set to 1,00.
93. If one of the participants misses the qualification for 2nd leg his opponent is deemed the winner even if the opponent is disqualified in the 2nd leg.
94. If both participants fail to qualify for the 2nd leg the quickest time from the 1st leg wins.
95. In Super Combined, H2H, at least one of the participants must complete the entire event (both races) for the bet to stand.
96. The official result will be used to settle the bets.
BASEBALL (MLB)
97. All bets on MLB include extra innings. Bets stand regardless of starting pitcher (no named pitcher).
98. Games can become official after 4 1/2 innings of play if the home team is winning. Games can become official after 5 innings if the visiting team is winning at the end of a completed inning. If a game goes past 5 innings but is later called off, suspended or postponed, ALL bets on the event will be cancelled (including handicaps and over/unders).
99. If a game is postponed, it must start within 5 hours after the original starting time or bets will be void.
TABLE TENNIS
100. For a table tennis match to have action the whole match must be completed, meaning that a player must have won a match point. If not, all bets are void.
101. If a match is postponed or delayed, all bets will stand as long as the match is played within the tournament.
RALLY
102. H2H and H3H rules: Both/all drivers must start the race for bets to stand. The driver with the best final position wins. If none of the drivers complete the race, the driver who has completed the most stages wins. When a driver resigns from a leg and continues the rally in the next leg, we count it as a resigned driver. If both drivers resign from the race on the same stage, the bets will be refunded.
PESÄPALLO (FINNISH BASEBALL)
103. The result is determined by the result of the regular periods. Therefore the extra inning or scoring contest are not calculated on the result unless otherwise mentioned.
BIATHLON
104. If either competitor fails to start, bets are void.
105. If neither competitor finishes the event, bets are void.
106. If one competitor finishes the race and the other does not, the former is the winner.
CROSS COUNTRY
107. If either competitor fails to start, bets are void.
108. If neither competitor finishes the event, bets are void.
109. If one competitor finishes the race and the other does not, the former is the winner.
SKI JUMPING
110. If either competitor fails to start, bets are void.
111. If neither competitor finishes the event, bets are void.
112. If one competitor fails to finish the event, but the other does (including the second jump), then the latter is the winner.
CURLING
113. Match Betting - All matches will be settled on the final score. For betting purposes extra ends will count. (Unless other stated).
LIVEBETTING RULES
Version 1.5, last update made 2011-08-26, effective from 2011-08-31
1. Livebetting is when end users may bet on a game or event while it is ongoing. Stingbet does not accept or acknowledge any liability whatsoever if it is not possible to place a bet or if the live score or time indicator update is not correct.
2. All bets are generally settled according to the standard betting rules, unless otherwise stated.
SPEEDWAY
If match is abandoned before the full completion of the meeting, all bets stand assuming the running of the match would not have affected the result, or the event is rescheduled/resumes within 12 hours, otherwise bets are void. Ride-offs do not count. If a match is postponed prior to its scheduled start date/time then bets will be void unless it is rescheduled to start within 12 hours.
AUSSIE RULES
All match markets will be settled on regulation time unless otherwise stated. Regulation time must be completed for bets to stand unless otherwise stated.
Match Betting If any match ends in a draw/tie then stakes will be refunded unless a price is offered for the draw/tie. Bets will be settled according to official result only.
SNOOKER
Match Betting In the event of a match starting but not being completed the player progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.
First Frame In the event of the first frame not being completed, all bets will be void.
Handicap Betting/Frame Betting/Total Frames If the statutory number of frames in a match are not completed, changed, or different from those offered for betting purposes, bets will be void. In the event of a disqualification or retirement bets will be void unless the bets are unconditionally determined.
RUGBY
Official results Results do not include extra time apart from NRL. If the match is abandoned before full time, all bets are void. If a match is postponed and rescheduled to be played within 12 hours of the original date then all bets will stand.
NRL Match betting includes Golden Point overtime. If no score occurs during overtime, the result will be settled as a draw.
VOLLEYBALL/ BEACH VOLLEYBALL
If a game starts but is not completed then all bets will be void apart from those which have been unconditionally determined. If a match is postponed and rescheduled to be played within 12 hours of the original date then all bets will stand.
NET ENTERTAINMENT CASINO RULES
Version 1.6, last update made 2011-08-31, effective from 2011-08-31
1. The Casino software is provided by Net Entertainment Malta Ltd, a wholly owned subsidiary to Net Entertainment AB, Sweden that is listed on the Stockholm stock exchange.
2. At Stingbet Casino you can choose if you want to play for real money or just for fun (with FunMoney).
3. All our real money games are played with EUR. The minimum and maximum stakes are displayed when playing the games.
4. More information about the games can be found under Game Rules in the Casino.
5. Only real money bets placed at Slots and Scratch games (including Bingo, Keno, Golden Derby and Football) will count towards fulfilling Casino bonus wagering requirements. Playing with FunMoney will not contribute to the wagering requirements.
6. Bets placed at all Video Poker and table games will not fulfill clients obligations towards meeting wagering requirements.
7. The Casino bonus money can’t be used at any game excluded from contributing to the wagering requirements.
8. Bets placed at the following games will contribute 70% towards the wagering requirements: Blood Suckers, Dead or Alive, Jackpot 6,000, Devils Delight, Jack Hammer, Safari Madness, Pirate's Gold and Mega Joker. Bets placed at the rest of the eligible games will contribute 100% towards the wagering requirements.
Example:
Wagering contribution = how much (%) of a bet on that game will count towards the wagering requirements for an active bonus.
If wagering contribution is
• 100%, a €10 bet will count as €10 in the wagering requirements for an active bonus.
• 70%, a €10 bet will count as €7 in the wagering requirements for an active bonus.
• 0%, a €10 bet on that game will not count towards the wagering requirements for an active bonus.
9. All winnings from bets placed with bonus money are considered to be bonus money and will be converted to real money only after bonus wagering requirements are met.
10. Casino bonus can only be forfeited in case no gaming rounds were played. Once gameplay starts, the wagering requirements have to be fulfilled.
11. Even if you lose a part of the deposit and the bonus money, you still need to reach the wagering requirements before any part of the deposit or bonus money can be withdrawn from the account.
12. Additional requirements for the Casino bonuses can be defined in the rules of the specific promotions, in such event, these rules will act as supplementary.
13. All Casino bonuses (including the free spins) can only be claimed once per person, household, shared IP address or computer.
14. Any activity deemed by the Stingbet management as aimed to abuse the promotional offers will result in the suspension of the involved accounts, with winnings and bonuses being forfeited.
IGT CASINO RULES
Version 1.5, last update made 2011-08-26, effective from 2011-08-31
IGT rgs™ - standard terms and conditions of use
1. These terms and conditions apply when you play a Game offered on or through the Website in addition to: (1) the Website’s terms and conditions of use; and (2) the Game Rules. You can access each Game’s Game Rules by clicking on ‘Game Rules’ once a Game has loaded. The operations of IGT (Alderney 4) Limited are regulated and licensed by the Alderney Gambling Control Commission (“AGCC), http://www.gamblingcontrol.org/.
2. If you do not accept these terms, do not play any Game.
3. Definitions:
3.1. “Force Majeure” means any circumstance beyond IGT’ reasonable control;
3.2. “Game” means a game provided and operated by IGT;
3.3. “Game Rules” means the rules applicable to each Game (which you can see by clicking on “Game Rules” once a game has loaded);
3.4. “MegaJackpots®” means the highest available payoff in a MegaJackpots® Game;
3.5. “MegaJackpots® Game” means any one or more of the following: MegaJackpots® Cleopatra® , MegaJackpots® Cluedo with Free Spin Mystery Bonus™ and MegaJackpots® Monopoly with Pass “GO” Bonus™;
3.6. “Playing a Game” includes attempting to play a Game
3.7. “re-seed amount” means the highest available payoff immediately following a MegaJackpots® win;
3.8. “IGT” means IGT (Alderney 4) Limited;
3.9. “Website” means the website whose home page is www.stingbet.com; and
3.10. “Website Provider” means the company responsible for the operation of the Website.
4. MegaJackpots® is a trademark or registered trademark of IGT in the U.S. and/or elsewhere and is used by IGT, with permission.
5. Unless otherwise stated, the copyright and all other intellectual property rights in each Game (including without limitation photographs and graphical images) are owned by IGT.
6. By agreeing to these terms and conditions, you accept and warrant that you fully understand and agree to comply with all of them and that you understand that failure to abide by these terms and conditions may result in disqualification, customer account closure, forfeiture of funds and/or legal action against you.
7. IGT reserves the right to make changes to these terms and conditions at any time and without prior notice.
8. You must be at least 18 years of age, or the legal age of majority in the jurisdiction where you are located, whichever is greater, to play any of the Games.
9. You must not play any Game if you are located in a jurisdiction where playing a Game is prohibited by any applicable law or regulation.
10. You may not play any Game if you or a member of your household are or have ever been an employee of International Game Technology of 9295 Prototype Drive Reno, NV 89521
United States (“IGAM”), IGT or any of IGAM’s or IGT’s subsidiaries or associated companies. For the purposes of this clause “employee” includes third party contractors such as licensors, software suppliers, developers or partners and all those persons in any way affiliated with IGAM, IGT or any of IGAM’s or IGT’s subsidiaries or associated companies.
11. When you log into your account and choose to play a Game you will navigate away from the Website Provider’s game server to IGT’ game server in Alderney.
12. Wagers are only valid if accepted by IGT’ server. Until acceptance of the wager by IGT’ server all information displayed relating to a Game constitutes an invitation to play only. You agree that IGT’ records shall be the final authority in determining the validity and terms of any wagers you place and the circumstances in which they were made. IGT reserves the right, at its sole discretion, to refuse or limit any wager you place. Where a wager is invalid, refused or its value limited, any sum deducted from your account with respect to that stake will be credited to your account.
13. It is your responsibility to note the payout rate or odds that apply to each Game before you place a stake. Pay out rates and odds change from time to time.
14. When you update a loss or stake limit whilst playing a Game that loss or stake limit will not be updated until you close the current gaming session and start a new one.
15. IGT may collect information about your computer including, where available, your IP address, operating system and browser type. This is statistical data and does not identify any individual.
16. In the event that you win MegaJackpots® the Wesbite Provider will provide IGT with your name, age, town, county, state and/or country of residence together with the fact that you have won MegaJackpots® you will be required to supply proof of your identity, residence and age to IGT.
17. When you play a MegaJackpots® Game you authorise IGT, in the event that you win MegaJackpots®, to publicise your name, town, county, state and/or country of residence together with the fact that you have won MegaJackpots®. Verification of a win in a MegaJackpots® Game can take up to 72 business hours. If you win MegaJackpots® you only become entitled to the prize money once your win has been verified. Where a win is not verified to IGT’ satisfaction that win can be annulled by IGT.
18. If you win MegaJackpots® you will be informed in writing when your win has been verified. Except in case of a MegaJackpots® win, the prize money in any Game will provided all these terms and conditions and all the Website’s terms and conditions have been observed, be paid to you by the Website Provider. In case of a MegaJackpots® win IGT will, provided all these terms and conditions and all the Website’s terms and conditions have been observed, pay or procure the payment of the prize money to you. If you win MegaJackpots® the prize money shall be paid to you in 20 equal annual instalments. For the avoidance of doubt, no interest will accrue in your favour on any unpaid balance. In lieu of the annual payments, a MegaJackpots® winner will be offered the option of selecting a reduced lump sum amount based on the present value of the future payments.
19. Either IGT or the Website Operator may discontinue the provision of a Game at any time.
20. Following a MegaJackpots® win IGT shall be entitled to establish the re-seed amount at its absolute discretion.
21. When you play a Game you agree to forfeit your wager and any winnings if you leave the Game “in progress” for a period of 90 days or more. For example, in a game of Black Jack, if the cards are dealt but you do not make the decision to “hit” or “stand” within 90 days from the day on which you have made the wager you will loose both that wager and any winnings that you may have otherwise been entitled to. In order to avoid this situation occurring you should follow the procedures set out in the Game Rules.
22. Should either IGT or the Website Provider decide to discontinue the provision of a MegaJackpots® Game, or should a MegaJackpots® Game become unavailable due to Force Majeure, any prize money related to that Game’s MegaJackpots® shall be appropriated by IGT.
23. We may increase the jackpot amount at any time or decrease the size of the jackpot award upon reset of a new MegaJackpots® game.
24. If two players simultaneously win MegaJackpots®, IGT’ systems server shall determine who of the two is to receive the prize money. The other person shall be entitled to the MegaJackpots® re-seed amount.
25. The Games are provided “as is”. IGT makes no warranty or representation, express or implied, in respect of the Games.
26. You play the Games entirely at your own risk.
27. You shall not hold IGT, its owners, employees, affiliates, suppliers or other companies or people linked to IGT responsible for any costs or damages (including without limitation, any direct, indirect, punitive or consequential loss or damages or any loss of income profits, goodwill, data or contracts and whether in tort, contract or otherwise) that you incur as a result of your: use of the Website or the Games; use of any material from the Website; use of any IGT’ servers; use of any of IGT’ software; or participation in any Game or the winning of any prize; nothing in these terms and conditions shall exclude or limit liability for any matter, liability for which cannot be excluded under the applicable law.
28. Payment of all taxes, duties and fees payable in connection with any winnings you become entitled to by playing the Games is your sole responsibility.
29. IGT reserves the right not to release to you any funds it suspects to be connected to or proceeding from crime. You agree not to download, rent, lease, loan, distribute, create derivate works, copy, re-use, modify, adapt, attempt to decompile, decipher, disassemble, reverse engineer, decrypt or discover the source code of all or any portion of the Games, create improvements, or seek to obtain intellectual property protection on the content of and intellectual property rights in the Games.
30. Any rights not expressly granted in these terms and conditions are reserved.
31. You agree to fully indemnify, defend and hold IGT its owners, employees, affiliates, suppliers or other companies or people linked to IGT, harmless immediately on demand from and against all claims, demands liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result: of any breach by you of these terms and conditions; violation by you of any law or the rights of any third party; use by you of the Games or use by any other person accessing the Games using your user identification, whether or not with your authorisation; or acceptance of any winnings.
32. Where there is a conflict between any provision of the Website’s terms and conditions of use and these terms and conditions, these terms and conditions shall prevail.
33. In the event of a dispute regarding these terms and conditions, English will be the prevailing language.
34. If you have a complaint about a Game that the Website Provider or IGT is unable to resolve you can contact the Alderney Gambling Control Commission by using the following email address: info@gamblingcontrol.org.
35. If, a court of competent jurisdiction finds any provision of these terms and conditions unenforceable, invalid, or unlawful, then the remainder shall continue in full force and effect. These terms and conditions constitute the entire understanding between the parties in respect of the use of the Games and supersede all prior or contemporaneous understandings regarding such subject matter. These terms and conditions are governed by the laws of Alderney and its courts shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these terms and conditions.
MINI CASINO RULES
Version 1.5, last update made 2011-08-26, effective from 2011-08-31
1. The Casino software is operated by 24HBet S.A, a company incorporated in Costa Rica with Reg. No. 3-101-344961, having its registered office at Apdo 4315, San José 1000, Costa Rica.
2. The Casino is integrated in the poker client and all transfers of funds to and from the Casino are made against the poker account.
3. In the Casino you can choose if you want to play for real money or just for fun (with FunMoney). A good idea can be to start playing with FunMoney and join the real money games once you feel confident with the software.
4. All our real money games are played with EUR. The minimum and maximum stakes are displayed when playing the games.
5. More information about the games can be found under ”Game Rules” in the Casino.
BINGO RULES
Version 1.5, last update made 2011-08-26, effective from 2011-08-3175-number games:
o Your bingo playing area is called a card. In 90-number games, this area is called a ticket.
o Each card contains 5 rows and 5 columns. Each column is represented by one of the letters in B I N G O.
o Each column contains a range of numbers:
B 1 – 15, I 16 – 30, N 31 – 45, G 46 – 60, O 61 – 75.
o Games are based on a number of possible winning patterns. These can be simple patterns, such as any line, or diagonal lines or more complex patterns that form letters or numbers, or patterns based on holidays, events or other designs.
90-number games:
o Your bingo playing area is called a ticket. Throughout this document, we use the word card (which is the name for the playing area in the 75-number game).
o Each ticket contains 3 rows and 9 columns. 5 squares in each row contain numbers (ranging from 1 to 90) while the rest are blank.
o As with 75-number games, you wait for numbers to be called and mark those that appear on your ticket. Your goal is to be the first person to complete the winning pattern.
o The game is played using 3 patterns. Each of the patterns has a prize associated with it. For example, the patterns can include Single Line (1 line), Two Lines (2 of the 3 lines) and Full house (all 3 lines). The first player to get a line, the first player to get 2 lines, and then the first player to get all 3 wins the prize for each of those patterns.